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Kaupapa here tuku

Standard Delivery

We deliver to residential and business addresses NZ-wide using tracking and tracing.  Free returns are available within 30 days from purchase for online purchases. We cannot deliver to PO Boxes or parcel lockers. Please note that rural deliveries may take additional time to arrive. 

Item Weight

Delivery Time

Shipping Charge

Small (0-25kg) 

2-3 Business Days

$5 (NZD)

Large (25+kg)

5 Business Days

$30 (NZD)

$1000 Spend

5 Business Days

FREE


Billing & Credit Cart Details

To ensure on-time delivery, please enter your billing address and phone number exactly as it appears on your credit card statement. Entering a billing address and phone number that does not match your bank's records may result in delays to your order.

Cancelling & Modifying Orders  

Orders cannot be cancelled or modified once they are placed. For updates on existing orders please contact info@colemannz.co.nz.

International Billing & Shipping

We do not ship internationally - for overseas purchases please visit the Coleman website for your specific region.

We only accept New Zealand credit cards. Online orders with overseas credit cards will be cancelled and our Customer Service Team will contact you directly with the details of your cancellation.

Tracking Your Order

You will receive a confirmation email once your order is dispatched from our warehouse. This email will include a link to track the progress of your delivery. 

If you have any further questions about tracking your order please contact our customer service team at info@colemannz.co.nz.

If You Do Not Receive Your Order

If your order fails to arrive within the stated delivery period, please contact our Customer Service Team at info@colemannz.co.nz.

Your order is subject to the Terms of Sale. If you have any questions please contact our Customer Service Team at info@colemannz.co.nz.

 Status Description
Submitted Your order has been placed and is being transferred to our warehouse.
In Process Our warehouse has received your order, which is being prepared for delivery.
Complete Your order is with our freight carriers, and is on the way; or has been delivered to you.